Privacy Policy

Last updated: June 2026

Data We Collect

We collect account information (name, email), store data (products, settings), conversation data (messages, visitor IDs, page URLs), leads (email, name, phone when provided by visitors), and usage data.

How We Use Data

We use your data to operate the service, improve AI responses, generate analytics, process payments, and send service notifications. We do not sell your data.

Widget Visitor Data

When visitors use your widget, we collect: anonymous visitor ID, page URL, messages, and any contact information voluntarily provided during lead capture. This data is accessible in your dashboard.

Third-Party Services

We use: OpenAI (AI processing), Stripe (payments), Resend (email), and PostgreSQL database. All data processing is GDPR-aware.

Data Retention

Your data is retained while your account is active. You may request deletion at any time by contacting support@berxyaai.com.

Contact

For privacy requests: support@berxyaai.com